|Seminar: Do you know how satisfied are your clients ?|
|Do you know how satisfied are your clients ?
Customer feedback device allows customers to give feedback easily, pressing just one button.
Customer feedback device provides the possibility for enterprises to collect the most valuable and qualitative feedback – at
the moment of service experience.
Feedback terminal software is a centralized system, which is used for feedback data gathering from points of services. Web-based application is used mainly for feedback data analyze and report generation, also some special features as calculation of work time of employees, employee on-line monitoring are availble. Web-based application is also used for managing points of services, employees accounts, access rights. Reports generation is available in different formats: date/time based reports, employee based reports or point of service based reports. System also provides API for retrieving feedback data and work time of employees for integration with other enterprise-based applications. Open architecture, based on Android, allows to add needed applications by customer itself.
Due to touch panel it is very easy to change the design for the device, for example place customer logo, use different colors or change questions to achieve different requirements from customer side.
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